Our mission is to help you live your best life by having our dedicated, talented ambassadors provide you the highest quality products in our friendly, caring environment.
Our Core Values aren’t just a pretty inspirational wall hanging. These Values work hard, just like we do. Apothekarians use them, every day, whether they’re discussing ideas, deciding on the best solution for a customer’s problem, or interviewing candidates. It’s just one of the things that makes Apothekarian's peculiar.
What must we do to transform our industry?
- Go Big
- Take the right risks
- Lead and defend our actions (be able to explain your choices)
Think People First
What must we do to grow our business?
- Start with the patient/customer and work backwards (look up inverted pyramid)
- Listen and respond
- Deliver beyond their expectations
- Build lifetime patient/customer, by working vigorously to earn and keep patient/customer trust
- Although we pay attention to competitors, we need to obsess over patient/customer
Create Quality & Innovation
What must we do to delight our customers?
- Deliver products and services that surpass expectations
- Be relentless about improving quality
- Take creative risks
Act with Integrity
What must we do to build trust?
- Do the right thing
- Trust others and support their decisions
- Be transparent
What must we do to win?
- Deliver on commitments
- Always do what we say
- Play our positions
- Deliver and reward results
Learn and Grow
What must we do to make ourselves better?
- Work hard, play hard
- Develop yourselves and others
- Measure your improvement
- Share knowledge generously